Rona Dela Torre

Everything about me

Welcome to my portfolio!

Hi! My name is 
Rona "Ar" Dela Torre

I am a dedicated and versatile professional with a passion for delivering exceptional results across various domains. Throughout my educational journey and career, I have honed my skills, gained valuable experiences, and embraced opportunities to showcase my expertise. This portfolio is a testament to my commitment to excellence and my continuous pursuit of growth and innovation.

Key Skills: 
- Customer Relationship Management
- Data Analysis and Interpretation
- Creative Web Design
- Project Management
- Social Media Strategy
- Communication and Collaboration


What Drives Me What Drives Me: 
 I thrive in dynamic environments that challenge me to innovate and excel. My goal is to continuously learn and contribute my diverse skills to make a tangible impact. With each experience, I'm driven by a desire to exceed expectations and deliver exceptional results. Feel free to reach out to me at rb.delatorre@outlook.com for collaborations, opportunities, or just to connect!

Experience

Visa

Client Care Associate

Sept 2022 — July 2023


As a Client Care Associate at 
Visa Philippines, 
I was entrusted with providing exceptional customer service, ensuring client satisfaction, and maintaining a high level of professionalism in a fast-paced environment.

TaskUs Inc.

Subject Matter Expert

Nov 2019 — July 2022


My role as a Subject Matter Expert at TaskUs Inc. allowed me to leverage my expertise to provide valuable insights, training, and support to my team members, contributing to enhanced performance and customer satisfaction.

Concentrix

Customer Support

Dec 2018 — July 2019


During my tenure at Concentrix, 
I excelled as a 
Customer Service Representative, showcasing my strong communication skills and dedication to delivering prompt and effective solutions to customer queries.

TeleTech

Customer Support

Oct 2018 — Dec 2018


My role at Teletech allowed me to 
establish a 
foundation in 
customer service, cultivating my ability to provide exceptional support while maintaining a positive and professional demeanor.

Freelance Ventures

Web Designer at Freelancer.com | May 2019 — November 2019


Copying and creating landing pages became my art, each line of code a stroke of ingenuity. With each project, I didn't just build websites; I wove digital tapestries that invited users to explore, engage, and connect.

Online Store Manager at Everraine | January 2022 — July 2023


During my stint at Everraine as an Online Store Manager, I wasn't just managing sales, I weaved stories that resonated with customers on platforms like Facebook, Twitter, Lazada, and Shopee. Each sale wasn't just a transaction; it was a culmination of meticulous planning and customer-centric execution, turning digital footprints into meaningful connections.


Data Analyst at Remotask.com | January 2020 — December 2020 


My role transcended numbers; it was about shaping the future. I meticulously labeled data, infusing intelligence into the algorithms that power these cutting-edge technologies. With each data point, I contributed to the evolution of autonomous systems, enabling them to navigate and interact with the world seamlessly.

Social Media Manager and Website Developer at 

RJ Insurance Brokerage LLC | April 2023 — July 2023

From crafting captivating captions that resonated with the audience to molding the website's architecture for seamless user experience. It wasn't just about managing social media or building a website; it was about creating a digital embodiment of the brand's essence.

Project Manager at She Reigns Creative
August 2023

In my capacity as a Project Manager, I had the privilege of overseeing and coordinating a range of projects. This involved ensuring their timely completion, upholding rigorous quality standards, and aligning them with the specific requirements of our clients. I was positioned at the forefront of refining and enhancing our organization's project management practices, making a significant contribution to the overall growth and success of our team.

Client Success Coordinator and Marketing Strategist at

MB Transportation Services LLC | August 2023

As a Client Success Coordinator and Marketing Strategist, I'm dedicated to ensuring client satisfaction by maintaining clear communication and addressing needs while also crafting data-driven marketing plans to drive brand growth and reach target audiences effectively. My goal is to help businesses thrive by providing top-notch support and optimizing strategies for success.

Testimonials